We talked a little earlier about the process we think we’ll be working to for the D7UX project, and we thought you’d like a little more of an idea of what point we’re at with it now, and why we’re doing so much work on paper at the moment, and what we’ll end up with. Mark talks you through it in the video above. The key points are:
- we’re moving on from learning/listening (although we’ll continue to do that throughout the project, of course) into ideation – coming up with piles of ideas, rejecting many of them, moving forward with some of them, until we get to the point where we think we have something we like, that works, and that is exciting both in its simplicity and its potential.
- we work a LOT on paper at the moment. The main reasons for this are that it is:
a) fast – we can get a lot of ideas down quickly,b) we don’t get precious about our ideas, because we scribble them down so quickly, there’s no time to get overly attached to a bad idea (unlike if we’d photoshopped it up beautifully, or started coding it), bad ideas get thrown away fairly painlessly, and
c) they’re great for user research – at this early point in the project we want to get really honest feedback from people who are looking at our concepts. It’s generally accepted (and certainly has been true in our experience) that if you use low-fidelity prototypes at this stage people are much happier to tell you if they think your idea is rubbish. With a higher fidelity prototype people are more reticent to do this because they assume that you’ve put a lot of thought and work into the concept, this does two things – it makes them not want to offend you, and it also makes them think you must have thought of things that they haven’t yet, so you must be right and their initial reaction must be wrong.
- We’re going to be posting our initial concept/direction for you to take a look at very soon, and look forward to hearing what you think of it! We’ll be talking your feedback, the results that flow in from CrowdSourced Usability Testing and our own user research and testing and continuing to iterate the prototype and solve lots and lots of complicated problems as we move through all the requirements that Drupal places on it’s UI.
- At the end of the process we are *really* hoping to be able to hand over a ‘library’ of interaction patterns and rules that can be applied by the community as Drupal continues to grow, allowing the intergrity of the User Experience to be maintained within such an organic environment.